Terms & Conditions

At Threadmill, your privacy matters. We deeply respect your trust and are committed to ensuring that the personal information you share with us is handled securely, responsibly, and in accordance with applicable laws and our own ethical standards. This policy outlines how your data is collected, used, stored, and protected when you interact with our store.

What Do We Do With Your Information?

When you make a purchase from our store, we collect the personal information you provide — such as your name, email address, phone number, billing address, and shipping address — solely for the purpose of:

Processing your orders
Delivering your products
Providing you with customer service and support

Email Marketing (Only With Consent)

If you opt in, we may send you occasional updates about new products, exclusive offers, or store updates. You can unsubscribe at any time using the link in our emails or by contacting us.

Consent

How Do We Get Your Consent?

By providing your personal information during checkout (e.g., when placing an order, verifying payment, or requesting delivery), you consent to our collecting and using it for that specific purpose.

If we request your personal data for a secondary use (such as marketing), we will either ask for your explicit consent or provide you with the option to decline.

How to Withdraw Your Consent

If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue using your data by reaching out to us at:
📧 Email: contact@threadmill.in

Third-Party Services

We only share your information with trusted third-party providers who help us deliver our services (e.g., payment processors, logistics partners, customer support tools). These providers access your information only to the extent necessary and are bound by their own privacy policies.

We recommend reviewing their policies directly to understand how they handle your data.

Note: Once you leave our website or are redirected to a third-party application, your interactions will no longer be governed by this Privacy Policy or our Terms of Service.

External Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies independently.

Security

We use industry best practices to protect your personal information from unauthorized access, misuse, loss, or alteration. This includes:

SSL encryption for all transactions and payment-related data
Secure infrastructure and access controls

However, no method of transmission over the internet or electronic storage is 100% secure. We do our best, but encourage you to take precautions as well when sharing personal data online.

Cookies

Cookies help us enhance your experience on our website. They store small bits of data on your device to:

Keep you logged in
Remember your preferences
Improve product browsing and filtering

Types of Cookies We Use:

Permanent Cookies: Stored for up to 12 months to remember settings like language or login.
Session Cookies: Temporary and deleted once you close your browser. These are used for cart functions, filtering, and site navigation.

Threadmill does not use cookies to collect sensitive personal information or to share your data with third parties for advertising purposes.

You may choose to disable cookies in your browser settings at any time.

Data Storage & Archival

After your order is completed, your personal information is securely archived for legal, regulatory, and order history purposes. We never misuse or sell your data, and it is only accessed when necessary for support, repeat orders, or compliance requirements.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Updates take effect immediately upon posting on our site. If any significant changes are made, we will notify you on this page or via email (if subscribed), so you remain informed of how we handle your data.

If our store is acquired or merged with another entity, your information may be transferred to the new owners for continued service.

Questions or Requests? Contact Us

If you’d like to access, correct, update, or delete any personal data we have about you — or simply ask a question — please contact our Privacy Compliance Officer:

📧 Email: contact@threadmill.in
📱 WhatsApp/Call: +91 9810017600
🕘 Support Hours: Monday to Saturday, 10 AM – 7 PM